Food Investigation Response Manual
Appendix 3A - Communication Flow Chart - Food Safety and Recall Response System

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Communication Flow Chart - Food Safety and Recall Response System
Communication Flow Chart – Food Safety and Recall Response System

The following outlines how communication occurs simultaneously in the both the Office of Food Safety and Recall (OFSR) and the Area during a routine event. Communication occurs between the Vice-President, Operations Branch, the Executive Director, OFSR and the Area Executive Director (AED), Operations Branch. The AED is in communication with the Area Food Safety Investigation Team, the Area Recall Coordinator as well as the Executive Director, Office of Food Safety and Recall. Communication then occurs between the Area Food Safety Investigation Team/Area Recall Coordinator (ARC) and the Food Safety Investigation and Recall Unit, Enforcement and Investigation Services (EIS), Industry and the Laboratories. The laboratories communicate with Science Branch. Concurrently, the ED, OFSR communicates with the AED and two units within OFSR: the Food Safety Investigation and Recall Unit as well as the Technical Assessment Unit. The Food Safety Investigation and Recall Unit remains in contact with all of the following parties throughout the investigation: Policy and Programs Branch, Science Branch, Public Affairs Branch, Legal Services, International Policy Directorate, International Authorities, the Public Health Agency of Canada (PHAC), the Provinces, the Area Food Safety Investigation Team/ARC and the Technical Assessment Unit. The Technical Assessment Unit liaises with Health Canada (HC) for health risk assessments. HC also exchanges information with the PHAC and the Provinces.

In the case of a non-routine event, where the inter-branch collaborative process is not sufficient to address a complex food safety issue, the Food Safety Investigation Review Committee and the Senior Food Safety Committee may be engaged, and the Incident Command Structure/National Emergency Operations Centre can be invoked.

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