Chapter 18 – Compliance Verification System
18.2 Roles and Responsibilities

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18.2.1 Operator

  • produce safe, wholesome, properly labelled product in compliance with the CFIA regulatory requirements (such as applicable acts and regulations, Manual of Procedure, Meat Hygiene Directives, FSEP Manual and guidelines)
  • establish and maintain the HACCP system and HACCP records
  • identify and correct deviations in a timely and appropriate manner
  • develop and implement acceptable and effective action plans in response to non-compliances identified by the CFIA, where applicable
  • correct items requiring correction as identified by the CFIA
  • provide written programs and records as requested by the CFIA

18.2.2 Inspector

The responsibilities of the CFIA inspector are to:

  • ensure all applicable verification tasks are assigned to the establishment as per section 18.6
  • conduct verification tasks as per the role assigned by their supervisor
  • conduct verification tasks according to the national frequency
  • complete Verification Worksheets and IR-CARs as per section 18.7.2 and 18.7.4
  • take and document action(s) when necessary to protect public health, to protect consumers from fraud and to protect animal welfare or health as outlined in the MOP Chapter 14
  • seek guidance and program clarification using established communication pathways, when needed
  • communicate verification task results to the operator by issuing Verification Reports and Inspection report - Corrective Action Requests (IR-CAR) as defined in section 18.7.4
  • assess the operator's action plans submitted in response to IR-CARs as per section 18.7.5
  • follow-up on items requiring correction that were identified on the Verification Report as per section 18.7.6
  • follow-up on operator's corrective measures in response to IR-CARs as per section 18.7.6
  • follow the regulatory enforcement actions and procedures as detailed in the MOP Chapter 14
  • maintain documentation as defined in section 18.7.7
  • submit electronic information as defined in section 18.7.7
  • complete a Verification Task Comments Submission Form whenever the need for a change to a verification task is identified (see section 18.5)
  • ensure they are referring to the most recent version of MOP Chapter 18 (including task procedures).
  • review and update the on-line CVS Establishment Profile as per 18.6
  • notify the Supervisor via email that a profile is pending approval
  • participate in the completion of Section 4 verification tasks when operationally feasible

18.2.3 Supervisor

The responsibilities of the supervisor are to:

  • schedule inspectors to ensure that all establishments are visited at the prescribed frequency and tasks are assessed at the prescribed frequency
  • schedule inspectors to ensure that the Daily Shift Inspection Presence (DSIP) requirement is met
  • allocate inspectors in a manner that provides for resource flexibility and supports reporting requirements for DSIP
  • schedule inspectors to support their participation in the completion of Section 4 verification tasks
  • review and approve or reject the on-line CVS Establishment Profile as per 18.6
  • notify the Responsible Inspector that the profile has been reviewed and approved or rejected
  • review CVS data reports to ensure awareness of trends and to identify potential areas of concern. (For example: non-compliance that has not been corrected by the date specified by the inspector; repetitive situations of non-compliance; no identified non-compliance for long periods of time; task delivery rates etc.)
  • when concerns are identified as a result of reviewing the CVS data reports, follow-up with the inspector to gather information
  • communicate follow up findings, including justification and rationale, up through the management chain of command to the Area Director General
  • provide support to inspection staff in relation to program or policy clarifications
    • questions related to CVS and the verification tasks are forwarded to the Area CVS Coordinator
    • questions related to program or policy issues are forwarded to the Operations Specialists
  • select and conduct verification tasks CVS according to the verification process, as an inspector, when necessary
    • provide support to inspection staff in relation to situations of non-compliance or enforcement
    • complete a Verification Task Comments Submission Form whenever the need for a change to a verification task is identified (see section 18.5)

18.2.4 Regional Veterinary Officer (RVO)

The responsibilities of the RVO are to:

  • provide supervisory and/or technical oversight at federally registered slaughter establishments
  • provide support to inspection staff in relation to program or policy clarifications
  • provide support to inspection staff in relation to situations of non-compliance or enforcement
  • seek guidance and program clarification using established communication pathways, when needed
  • within CVS, anywhere there exists a "supervisory" responsibility, the RVO may fulfill that role as related to slaughter or veterinary specific activities
    • this includes selecting and conducting verification tasks according to the CVS verification process, as an inspector, when necessary
    • this also includes reviewing and approving or rejecting the on-line Establishment profile as per 18.6

18.2.5 Area CVS Coordinator and regional CVS contacts

The responsibilities of the Area CVS Coordinator and regional CVS contacts are to:

  • support the delivery of CVS in their area/region
  • respond to issues/questions about CVS and the verification tasks from area operations staff and management. If clarification is required, seek advice from Operations Specialists, the Area FSEP Coordinator and the National CVS Coordinator
  • leads IR-CAR reviews requested by operators and determines the outcome of the review; provides a response to the operator
  • review proposed revisions, additions or deletions to the verification tasks received from Inspectors and Supervisors with Operations Specialists. Forward proposed revisions, additions or deletions to the National CVS Coordinator for review and acceptance

18.2.6 Area FSEP Coordinator and regional FSEP contacts

The responsibilities of the Area FSEP Coordinator and the regional FSEP contacts are to:

  • respond to FSEP issues/questions about verification tasks from the Area CVS Coordinator and operations staff
  • complete a Verification Task Comments Submission Form whenever the need for a change to a verification task is identified (see section 18.5). This form is forwarded to the Area CVS Coordinator for review and consideration
  • participate, as required in the completion of the Section 4 verification tasks

18.2.7 Operations Specialists

The responsibilities of the Operations Specialists are to:

  • respond to meat program issues/questions related to verification tasks from the Area CVS Coordinator and operations staff
  • provide support to the Area CVS Coordinator and operations staff as required
  • complete a Verification Task Comments Submission Form whenever the need for change to a verification task is identified (see section 18.5)
  • participate, as required, in the completion of the Section 4 verification tasks

18.2.8 National Program Specialists

The responsibilities of the National Program Specialists are to:

  • respond to issues/questions about verification tasks from the National CVS Coordinator and Operations Specialists
  • propose revisions, additions or deletions to the verification tasks as required when amendments are made to the Meat Inspection Act (MIA), MIR, MOP, FSEP Manual and other applicable acts and regulations. Forward proposed revisions to the National CVS Coordinator for review and acceptance
  • ensure that directives amending the MIA, MIR, MOP or FSEP Manual include the required changes to the verification tasks

18.2.9 National CVS Coordinator

The responsibilities of the National CVS Coordinator are to:

  • respond to issues/questions about CVS and verification tasks from the area CVS Coordinators or program and operations staff or managers
  • accept or suggest revisions to the verification tasks received from program and Operations Specialists or area CVS Coordinators
  • review, in consultation with the National program specialist, the national frequency for verification tasks at least annually and adjust as required

18.2.10 Inspection Managers (IMs) and Regional Chief Inspectors (RCI)

The responsibilities of IMs and RCI are to:

  • ensure inspectors are allocated in a manner that provides for resource flexibility and supports reporting requirements for DSIP
  • review CVS data reports to ensure awareness of trends and to identify potential areas of concern. (For example: non-compliance that has not been corrected by the date specified by the inspector; repetitive situations of non-compliance; no identified non-compliance for long periods of time; task delivery rates etc.)
  • when concerns are identified as a result of reviewing the CVS data reports, follow up with inspection staff to gather information
  • communicate follow-up findings, including justification and rationale, up through the management chain of command to Area Director General
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