Management Response:
The Canadian Food Inspection Agency (CFIA) Plant Business Line (PBL) agrees that improvements can be made to ensure that plant-related regulatory programming is effectively, efficiently and consistently delivered. As of September 20, 2010, the Agency has instituted a new Corporate Governance structure, including putting in place a Vice-President (VP)-chaired Executive-Director level Plant Business Line Committee, to oversee and ensure the appropriate management of activities by priority and risk, from policy development, program and regulatory framework design, to implementation through operational program delivery. This includes a commitment to enhancing the PBL's capabilities and capacities to deliver, oversee and evaluate its performance and communicate about it both to senior management and to plant program staff across the country. As such, the proposed management actions are attributed to those PBL officials who will guide directly the implementation of action-related activities and initiatives.
Management Action Plan
Recommendation 1.0:
The Chair of the Plant Business Line Committee should ensure that responsible officials develop national standards and work plans in a timely manner and effectively communicate same.
| Planned Management Actions | Responsible Official(s) | Implementation Date |
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Under the new horizontal planning process, senior management of the Plant Business Line will develop and communicate annual business line priorities and nominal budgets against which the Plant Business Line will develop its business line plan by January of each year, including:
- the development of National Standards
- the development of Branch operational plans, consistent with the Plant Business Line Plan
- the communication of standards and plans to the areas, regions and districts including area labs
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For Development
Executive Directors of:
- Plant Health and Biosecurity Directorate
- Plant Health Science Directorate
- Operations Strategy and Delivery
- Assets and Security Management Directorate
For Communication
Vice Presidents of:
Executive Directors of:
- Plant Health and Biosecurity Directorate
- Assets and Security Management Directorate
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January 2011 |
Recommendation 1.1:
The Chair of the Plant Business Line Committee should ensure that responsible officials undertake a reconciliation of Area Work Plans to National guidance, and make adjustments to work plans (Area / National) and/or national standards as required.
| Planned Management Actions | Responsible Official(s) | Implementation Date |
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Under the new horizontal planning process, senior management of the Plant Business Line will ensure that area roll ups of plans, including area labs, agree with the national requirements via:
- active negotiation prior to sign off of agreements
- regular conference calls until agreements are reached
- formal signing off of area plans prior to the start of each new fiscal year
- initiating early and effective adjustments to address variations between the national standard and area plans
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Vice Presidents of:
Executive Directors of:
- Plant Health and Biosecurity Directorate
- Assets and Security Management Directorate
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March 2011 and ongoing |
Recommendation 2.0:
The Chair of the Plant Business Line Committee should ensure that responsible officials put in place standards and processes for consistent reporting on program activities and results.
| Planned Management Actions | Responsible Official(s) | Implementation Date |
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Under the new horizontal planning process, senior management of the Plant Business Line will ensure development and implementation of standards and processes to ensure:
- roles and responsibilities for documenting, monitoring, communicating and making-decisions based on performance information are clearly defined
- the establishment of quarterly performance reports at the business line level
- existing measures, tools and data sources for tracking and reporting performance will be assessed and options for improvements will be recommended for resource allocation and implementation
- the development of processes to analyze variances
- that variances for top priorities will be addressed via adjustments to program activities
- business line activities will align with new financial codes as well as ensure completion of financial and Management Resources and Results Structure (MRRS) system updates and training and education to ensure organizational readiness to code / track PBL activities and expenditures appropriately.
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For Development:
Executive Directors of:
- Plant Health and Biosecurity Directorate
- Plant Health Science Directorate
- Operations Strategy and Delivery
- Assets and Security Management Directorate
Director of:
- Operations Branch Management
For Implementation:
Vice Presidents of:
Executive Directors of:
- Plant Health and Biosecurity Directorate
- Assets and Security Management Directorate
|
April 2011 and ongoing |
Recommendation 3.0:
The Chair of the Plant Business Line Committee should ensure that responsible officials put in place processes to identify and address the resource implications of changing program priorities and associated workload requirements.
| Planned Management Actions | Responsible Official(s) | Implementation Date |
- As per recommendation 1, annual priorities will be established across the business line with senior management. Activities will then be aligned to established PBL priorities, assessed on the basis of priority and risk and allocated resources. In this way, the PBL and, consequently, Branches and Regional staff will have definition of priorities for planning and resource allocation.
- Guidance (including supporting tools) on resource re-allocation when priorities change will be developed and implemented in a collaborative fashion between HQ as well as the Area-level in Science and Operations. This may include:
- The development of a program design and program delivery checklist that contains a step-wise process for ensuring that field activities (Operations and Science) are directly linked to program priorities.
- An Activity Based Assessment tool will be utilized to ensure appropriate evaluation is undertaken and determine options for going forward.
- Joint briefing notes through the Plant Business Line governance to all VPs to approve changes in priorities and related activities in a timely manner.
- Linkages to quality management system to ensure the change process is being followed and managed appropriately.
- As per recommendation 2: Quarterly reporting processes will be developed and implemented to keep the business line committee apprised of progress and changes to annual priorities provided through the annual plan.
- Annual priorities and resource re-allocation procedures will be communicated to and implemented in HQ as well as the area levels in Science and Operations.
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For Development:
Executive Directors of:
- Plant Health and Biosecurity Directorate
- Plant Health Science Directorate
- Operations Strategy and Delivery
- Assets and Security Management Directorate
For Communication and Implementation:
Vice Presidents of:
Executive Directors of:
- Plant Health and Biosecurity Directorate
- Assets and Security Management Directorate
|
April 2011 |
Recommendation 4.0:
The Chair of the Plant Business Line Committee should ensure that responsible officials provide tools at the Regional level that will provide a framework for resource allocation and reallocation.
| Planned Management Actions | Responsible Official(s) | Implementation Date |
- The Plant Business line will continue to develop and implement its risk-based assessment and management tools to support consistent decision making;
- this includes supplementary tools and documented best practices to support Regional level activity.
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For Development:
Executive Directors of:
- Plant Health and Biosecurity Directorate
- Plant Health Science Directorate
- Operations Strategy and Delivery
For Communication and Implementation:
Vice Presidents of:
Executive Directors of:
- Plant Health and Biosecurity Directorate
- Assets and Security Management Directorate
|
April 2011 |